Welcome to the EDMIS Support Center
In order to streamline support requests and better serve our customers, EDMIS utilizes an automated support ticket system. Each support request is assigned a unique ticket number which is used to track the progress and responses from our support team in a streamlined and easy to use web based application. Please contact your EDM Intelligent Solutions customer service representative to request access to this support ticket system. A valid corporate email address is required to sign up for a support account and to submit a ticket.About EDM Intelligent Solutions
EDM Intelligent Solutions (EDMIS) is an innovative manufacturing and 3D metrology company centrally located just outside of Chicago, Illinois. Over the last 25 years, our teams of experts in the fields of tight tolerance manufacturing and 3D metrology have become trusted partners to a multitude of industries across the United States and the world including Aerospace, Automotive, Communications, Defense, Medical and Scientific customers.3D Metrology Systems
The systems group at EDM Intelligent Solutions (EDMIS) offers automated dimensional metrology and surface roughness measurement solutions including industrial 3D metrology centers and robotic metrology systems for in-line and near-line production measurement applications. Our CNC based inspection machinery provide innovative solutions for engineering process development and automated quality monitoring of manufacturing and production processes.Notice: Confidential / Proprietary Data
This computer system IS NOT to be used to transfer confidential and/or proprietary company data and files. Please DO NOT upload any confidential and/or proprietary company data files (engineering drawings, models, etc…) to this ticket system. Those files should be uploaded only to file sharing applications that have been approved by YOUR COMPANY for transfer to external partners.
Warning: Use of this System is Restricted to Authorized Users
This computer system is the private property of EDM Department Inc. (EDM) and may be used only by those individuals authorized by the EDM in accordance with EDM company policy. Unauthorized, illegal or improper use may result in disciplinary action and/or civil or criminal prosecution. Your use of EDM company electronic systems is subject to monitoring and disclosure in accordance with EDM company policy and applicable law. By continuing to access this system, you agree that your use of EDM company electronic systems is subject to the foregoing and that any files or data stored, accessed, transmitted or received on such systems may be covered under an existing "Non Disclosure Agreement" and/or disclosed in accordance with EDM company policy, NDA and applicable law.
ITAR Destination Control Statement
These articles or technical data may be controlled by the International Traffic in Arms Regulations (ITAR). Under ITAR they are subject to the export control laws of the U.S. Government. They are not to be placed in the public domain, exported from the U.S., or given to any foreign person in the U.S. without the prior specific written authorization of EDM Department Inc. and the U.S. Department of State. Violation of these export laws is subject to severe criminal penalties.